who we are

Fred's Piano Service

Fred Mudge, Proprietor and Registered Piano Technician

Fred is a Bruins fan, motorcycle rider, vegetarian, and registered piano technician, in that order. He grew up in Brookline, Massachusetts with an older brother and younger sister. Growing up, he taught himself how to play the guitar & piano, and sang for the Boston Opera Company.

In high school, Fred spent his time with the drama club. He also worked as a singing telegram, delivering balloons & gifts to sick children, adults, birthday parties and other special events. He attended Berklee College of Music in 1988, where he pursued a career in musical theater at first, but later changed his career path toward his love for pianos.

Yamaha Corporation of America began training him to become a piano technician in 1992. Throughout his training, he worked with some of the world’s best piano technicians: Terri Nimi, Yoshi Suzuki, and eventually, one on one training with Nori Soga at a concert artists service seminar in 2001.

Since the start of Fred’s Piano Service in 1995, Fred has been busy attending seminars & workshops to fine-tune his existing skills, and to learn new ways of becoming a better technician. In 2013, he finished his training as a Concert Artist Technician for Steinway & Sons. He attended the Yamaha Concert Artist Services Seminar at Yamaha in 2016, as well as Mason & Hamlin factory training in 2017. Fred completed his Steinway Spirio Training at the Steinway factory in the fall of 2019.

Today, Fred is highly regarded in the music industry. He regularly works for artists such as Tony Bennett, Harry Connick Jr., Danilo Perez, Norah Jones, James Taylor, Chick Corea, and many others. Fred currently lives in Boston with his wife and four children.


Fred's Piano Service

Joe Pagano, Workshop Manager

Joseph Pagano is a local piano tuner & rebuilder who has worked at Fred’s Piano Service since 2007. Joe grew up in Middletown, Connecticut where he graduated high school in 1953. He attended the University of Connecticut where he studied mechanical engineering for 5 semesters, then served in the army for 2 years.  Upon discharge from the army he worked as a draftsman, tool & die maker, and machinist.

In 1975 he got a good start in piano tuning and rebuilding under the tutelage of Ed DiPillo in West Hartford, CT. After gaining enough piano experience with Ed, he  worked for Watkins Brothers, a Steinway Dealer in Hartford. 

In 1978 Joe and his family moved to Boston, where he worked for piano rebuilder Santo Falcone for about a year. He then partnered with technicians Bob Meyers and Martha Jackmauh to start Boston Piano Works.  He had his own shop in the South End called Tremont Piano. After that time, he worked for Chris Pleim , RPT, until joining Fred's Piano Service.

Joe has a passion for old machinery and tools. When he’s not at the shop, he enjoys reading works by Gore Vidal, riding on trains, and listening to music. He even finds time to tinker with his old tool-making machinery.

Joe resides in Greenfield, Massachusetts and drives over one hundred miles to get to FPS!  He frequently tunes the pianos of local residents and occasionally universities. He takes pride in being a handy, helpful piano tuner that’s been in the business for over 40 years.


Fred's Piano Service

Boaz Kirschenbaum, Registered Piano Technician

Boaz was born in 1974 and was educated at the Beaver Country Day School in Brookline, MA. He attanded the New England Conservatory and the Conservatory of Music at McGill University. He holds a Diploma in Advanced Piano Technology from the North Bennet Street School, and has been a technician for 18 years.

Boaz worked as a full-time technician for Steinway & Sons from 2003-2006. He trained inside Steinway Hall and at the factory in New York City. Boaz is a graduate of the CF Theodore Steinway Concert Academy in Hamburg, Germany. His mentors include renowned Steinway concert technicians Ron Coners, Aleks Markovich, and Eric Schandall. He also learned piano-making from Klavierbaumeister Jan Kittel, and from Bruce Clark, lead engineer at Mason & Hamlin. Boaz was lead voicing technician at M&H from 2016-2017. In the fall of 2019 he completed his Steinway Spirio Training at the Steinway factory.

Boaz has worked with Fred Mudge since passing the RPT exam in 2002 (Fred was his tuning examiner). In 2011, he became a Licensed Stanwood Precision Touch Design Installer to create custom piano actions. Boaz has rebuilt over 100 piano actions. He is a full-time field technician for Fred's Piano Service, and currently resides in Lincoln, MA.

Jenny Naddaff, Office Manager

Jenny grew up in Roslindale, and graduated from West Roxbury High School (ione of the top 15 students in her class).  She likes to bake, listen to country music and looks forward to Friday game nights.  She resides in Dedham with her children, cat and 2 dogs.

She enjoys her job and will be happy to answer any questions or schedule an appointment for you.


Contact Us


Fred's Resume

Fredrick J. Mudge RPT

Fred’s Piano Service, LLC

P.O. Box 1002 • Brookline, MA 02446 • (617) 787-1997


A premier concert piano technician with over 25 years experience serving professional artists and venues throughout the Greater Boston area. Concert work includes: Emanuel Ax, Yefim Bronfman, Russell Sherman, Frederic Chiu, Eugeny Kissin, Garrick Ohlsson, Elton John, Ray Charles, Billy Joel, The Boston Pops, Harry Connick Jr., Dave Brubeck, Chick Corea, Marian McPartland, George Shearing, Ahmad Jamal, Marvin Hamlisch, Ellis Marsalis, Stevie Wonder, Justin Bieber and many more


Fred’s Piano Service
(1995-Present) - Sole Proprietor

  • Servicing the Yamaha Corporation of America, Norwegian Cruise Lines, Crystal Cruises, The Regattabar, Scullers Jazz Club, Dimension
    Sound Recording Studio, Wellspring Studio, Northeastern University, Simmons College, Suffolk University, The Ritz Carlton, Four Seasons Hotel and other prestigious venues.
  • Providing piano technical services to in-home clientele.
  • Setting new standards for rapid response emergency service calls.
  • Sales and rebuilding quality vintage instruments.
  • Ensuring customer satisfaction with personal and detailed attention.

The Piano Restoration Workshop
(2001-Present) - Technician, Tuner, and Rebuilder

  • Rebuilding and sales of Steinway & Sons, Mason & Hamlin and other quality vintage instruments in association with Aardvark Piano/George Crawford; Absolute/Jude Reveley, Steve Kilroy Refinishing and Mt. Auburn Piano Movers
  • Performing tuning, voicing and final prep to quality rebuilt pianos.
  • Fully insured

Piano Forte, Inc.
(1988-1997) - Service Manager/Concert Technician

  • Training apprentices in all aspects of piano technology with industry standards for tuning, refurbishing, rebuilding, refinishing, restoration, transport, and sales.
  • Overseeing, coordinating, and performing piano technical service to over 220 pianos at Berklee College of Music, as well as hundreds of in-home clients, recording studios, and stages.
  • Equating services to the nuances of a diverse range of concert artists as house technician at many of the major venue in the Boston area including: Great Woods, Harborlights, The Fleet Center, the North Shore Music Theater, the South Shore Music Circus, The Worcester Centrum and the Berklee Performance Center.


  • Past President of the Piano Technicians Guild – Boston Chapter
  • Registered Piano Technician/Piano Technicians Guild (PTG)
  • Certified Yamaha Disklavier and Concert Technician
  • Piano Technicians Guild – retired Certified Tuning Examiner


  • William Steinway School: Steinway Factory with Eric Schandall (2002, 2004)
  • Noriyuki (Nori) Sega tutelage: Yamaha Concert Artist Services Program (2001)
  • Jack Stebbins Apprenticeship: CTE Certification (1995-1998)
  • T.F. Theodore Steinway Academy: Steinway Factory (2002, 2004,2007,2014)
  • Mason & Hamlin Factory Training 2017
  • Ron Connors of Steinway & Sons: Voicing Class (1999)
  • Ernie Juhn tutelage: Yamaha Ivorite Keyboard Replacement (1994)
  • Yamaha’s “Little Red Schoolhouse” (1992, 1993)